

Select Yes button as you see the prompt message on the cellphone to allow your connection with the laptop. Now the laptop is initiating to install the Bluetoothdevice package. Select option "Let me choose myown key" or select "Choose a passkey for me" then click on Next. Then the device wizard willappear and it will display the name of the found Bluetooth device close by.Ĭlick on the name of devicewhich you would like to add and click on Next button. Then click on the Add button appear in Bluetooth Devices dialogbox. Google_protectAndRun("ads_core.google_render_ad", google_handleError, google_render_ad) By clicking on Device Manager you can find Bluetooth driver. Go to option (my Phone's visibility ->Shown to all on the cell phone) Turn on the Bluetooth option on your cellphone. If by this process it is not supporting,then we can install it manually with using the manufacturer's CD.īy using these steps in order toBluetooth technology for connect laptop and cell phone. MS Window will findthe driver and install it itself. You may leave the rest to Microsoft Window. Reboot for Windows to install its own driver.When your laptop or desktop computer isnot supporting it, then we can use a USB Bluetooth dongle. In the same Driver tab as above, click Uninstall Device to delete the device and

Try 2 : Install the driver from Microsoft

If the device now works, you may block future driver update by using In the Driver tab,Ĭlick Roll Back Driver and see if the situation improves. I suggest first to open Device Manager, open the Bluetooth branch and identify The malfunctioning device is "Bluetooth 9460/9560 Jefferson Peak (JfP)".Ĭreate a System Restore point before starting, so to be able to roll Windows Windows Update has probably replaced your Bluetooth driver with a wrong driver. Please, if anyone knows a fix for this I would greatly appreciate this. I opened the device properties of the headphones and noticed this:ĭevice BTHENUM\Dev_CC988B3DC585\7&d4b3687&0&BluetoothDevice_CC988B3DC585 was not migrated due to partial or ambiguous match. Uninstalled/Reinstalled Bluetooth device from Device Manager - Nothing. So I Removed Device and attempted to re-pair but in the list of devices the headphone name had an extra letter added to the name and now it sees the device as a remote control(?) I see it under Bluetooth Settings as "Paired" but not "Connected" or the option to connect. I have a bluetooth headset that I successfully paired with my laptop months ago, I stopped using them for about a month or so and in that time there was a Windows Update (suspected culprit), fast forward to last week, I tried to use the headset again - Nothing.
